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Terms of Service

Last updated: 9 November 2026

These terms apply to Ø (owithaslash.xyz and owithaslash.app), an AI assistant ("Ø", "we", "us"). By creating an account or using Ø, you agree to them.

1. What Ø is

Ø lets you chat with an AI assistant and give tasks to AI agents. Agents work on a computer in the cloud that we provide for you (a shared "workspace"), where they can use a browser, run code and create files. Ø uses AI models from third parties (such as Anthropic's Claude).

2. Your account

  • You must be at least 16 years old.
  • Use a real e-mail address you control, and keep your password safe. You're responsible for what happens with your account.
  • One person per account. Don't share or sell accounts.

3. Plans, payment and cancelling

  • Free: a limited number of chat messages per day and agent tasks per week.
  • Pro: €29 per month excluding VAT (€35.09 including 21% Dutch VAT), with higher limits. It renews every month until you cancel. Businesses can add their company details and VAT number; for EU businesses outside the Netherlands with a valid VAT number, VAT is reverse-charged.
  • Payments are handled by Stripe. We never see or store your full card details.
  • Cancel anytime in Settings. Pro stays active until the end of the month you paid for; we don't refund partial months (except when you withdraw in the first 14 days, see section 4).
  • Every plan has usage limits, including a monthly fair-use limit, so Ø stays affordable for everyone. When you reach a limit, Ø tells you; chat keeps working.
  • We may change prices with at least 30 days' notice by e-mail. A new price applies from your next month; you can cancel before then.

4. Right of withdrawal (consumers in the EU; not for businesses)

As a consumer in the EU you have 14 days after subscribing to withdraw, without giving a reason: e-mail us or cancel in Settings and say you're withdrawing. Because you ask us to start Pro right away, we refund what you paid minus the part of those 14 days you already had Pro. After 14 days you can still cancel for the next month at any time.

5. Using Ø responsibly

You may not use Ø, its agents or its computers to:

  • break the law, or infringe others' rights (including copyright and privacy);
  • create or spread spam, phishing, malware, scams or misleading content;
  • harass, threaten or harm people, or create sexual content involving minors (we report this);
  • attack, overload or scrape websites or services against their rules, get around captchas or bot protection, or access systems without permission;
  • get around Ø's limits, security or safety rules, or resell Ø without our permission.

Agents never enter passwords or payment details for you, and never buy, post, send or sign in on your behalf; if a task needs that, you do it yourself. We may pause or end accounts that break these rules.

6. AI output and your content

  • AI can be wrong. Check important results (legal, medical, financial, technical) yourself before relying on them. Ø is not a professional adviser.
  • What you put in and what Ø makes for you is yours, as far as the law allows. You give us the permission we need to store and process it to run Ø for you.
  • You're responsible for how you use the output, and for having the rights to what you upload.

7. Your workspace and files

We store your workspace files and back them up, and do our best to keep them safe and available. Still, keep your own copy of anything important: download files you need. When you delete your account, we delete your workspace and its backups.

8. Availability and changes

We work to keep Ø available and secure, but can't promise it will always be free of errors or interruptions. We may change or stop features; we'll tell you in advance about important changes that affect a paid plan.

9. Liability

  • We're always liable for damage caused by our intent or gross negligence, and for death or personal injury.
  • If you use Ø as a consumer, you keep all the rights that consumer law gives you; nothing in these terms limits them.
  • Otherwise (for example when you use Ø for your business), our total liability is limited to what you paid us in the 12 months before the damage, and we're not liable for indirect damage, lost profit, or lost data that you could have prevented by keeping a copy.
  • AI can make mistakes, and agents act on your instructions: you're responsible for checking results before you rely on them, and for how you use them.

10. Ending

You can delete your account at any time in Settings. We may end or suspend an account that breaks these terms, after a warning where possible.

11. Law and disputes

Dutch law applies. If you're a consumer, you keep the protection of the law of the country where you live. Disputes go to the competent court in the Netherlands, unless the law says otherwise. You can also use the EU's online dispute resolution platform.

12. Changes to these terms

We may update these terms. We'll e-mail you about important changes at least 30 days before they apply. If you don't agree, you can cancel before then.